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Hi %FIRSTNAME%,   Mission-Critical Technology Updates for Public Safety, Utilities & Enterprise Communications From next-generation interoperability and trunking enhancements to DAS monitoring and RF testing solutions, May’s technology updates focus on improving coverage, reliability, system visibility, and operational efficiency. This month, we’re highlighting new developments from Viking, Bird, Davicom, and more — along with real-world customer success stories shaping the future of mission-critical communications.

IN THIS ISSUE: E/M Wave Joins the BCI Partner Portfolio Viking Connect Viking VM8000 Gateway Power Products R5 / R7 Smart Battery Solutions KENWOOD Trunking 2.5 Bird SiteHawk & Master Kit Davicom DAS Monitoring for ERRCS Telex C-Soft 7 End-of-Service Notice

E/M Wave Joins the Bassett Communications Partner Portfolio   Advanced RF Antenna Solutions for Mission-Critical Communications Bassett Communications is proud to highlight new partner E/M Wave Inc., a manufacturer specializing in high-performance RF antenna solutions for public safety, utilities, transportation, enterprise, and wireless communications environments. E/M Wave designs and engineers a broad portfolio of mobile and fixed-station antenna solutions built to improve RF performance, system reliability, and wireless coverage across demanding operational environments. Their product lineup includes: LMR public safety antennas Multi-band mobile antennas LTE and Wi-Fi antenna solutions GPS/GNSS antenna systems Fixed station and base antennas Vehicle rooftop antenna systems Mounts, brackets, and cable assemblies With growing demand for interoperable communications, broadband connectivity, and reliable RF infrastructure, antenna performance remains a critical component of overall system effectiveness. E/M Wave solutions are engineered to maximize antenna value, improve durability, and support evolving wireless communications applications across mission-critical environments. Learn more about E/M Wave’s antenna technologies and how Bassett Communications supports wireless infrastructure, RF performance optimization, and mission-critical communications systems.   EXPLORE E/M WAVE RF SOLUTIONS

Viking Connect   Expanding Interoperability Across Mission-Critical Networks As agencies continue to manage complex multi-system environments, interoperability remains a top priority. KENWOOD Viking Connect®, powered by ESChat®, helps bridge communication gaps between disparate radio systems, broadband networks, and operational teams — enabling seamless push-to-talk communications across mission-critical environments. Designed for public safety, utilities, transportation, and government operations, Viking Connect integrates broadband PTT capabilities directly into KENWOOD Viking VP8000 and VM8000 radios. This allows users to operate on their native LMR system while automatically switching to broadband networks such as Wi-Fi, LTE, 4G/5G, Ethernet, or satellite when needed. Whether extending coverage inside hospitals, schools, and government facilities or maintaining communications outside traditional radio coverage areas, Viking Connect provides agencies with a flexible, scalable interoperability solution built for real-world operations. Key Benefits: Seamless interoperability between LMR and broadband/cellular users Familiar push-to-talk experience across radios, smartphones, and consoles Extended coverage beyond traditional radio infrastructure Secure, encrypted communications for mission-critical operations Scalable deployment options for public safety, utilities, transportation, and government users Support for Wi-Fi, LTE, satellite, and vehicular network router connectivity Learn more about Viking Connect capabilities, mobile gateway options, interoperability features, and broadband coverage solutions.   DOWNLOAD THE VIKING CONNECT BROCHURE

Viking VM8000 Gateway   Multi-Band, Multi-Protocol Performance Built for Public Safety The Viking VM8000 continues to gain momentum as agencies look for greater flexibility in mobile radio deployments. Designed for mission-critical environments, the VM8000 delivers multi-band and multi-protocol operation in a single platform — helping agencies streamline fleet deployments while supporting evolving system requirements. Built for demanding first responder environments, the VM8000 supports P25 Phase 1 & 2, DMR, analog conventional, and interoperability applications while delivering advanced encryption, GPS, Wi-Fi®, Bluetooth®, and enhanced control head options. Its flexible architecture also supports mixed protocol zones and optional multi-deck operation for expanded deployment versatility. Key capabilities include: Multi-band operation across VHF, UHF, and 700/800 MHz Support for P25 Phase 1 & 2, DMR Tier II & III, analog, and interoperability applications Advanced AES-256, DES-OFB, and ARC4 encryption support Wi-Fi®, Bluetooth®, GPS, and enhanced control head options TrueVoice™ noise cancellation technology Optional multi-deck operation supporting up to four RF decks Designed specifically for first responder environments and mission-critical reliability As interoperability, migration flexibility, and secure communications continue to grow in importance, solutions like the KENWOOD Viking VM8000 help agencies prepare for long-term operational demands while maximizing existing infrastructure investments. Explore full specifications, interoperability support, encryption features, control head options, and deployment capabilities for the KENWOOD Viking VM8000 mobile platform.   DOWNLOAD THE VIKING VM8000 PRODUCT SHEET

Power Products R5 / R7 Smart Battery Solutions   Maximizing Runtime, Reliability & Fleet Readiness Motorola Solutions’ MOTOTRBO™ R5 and R7 radios continue to gain momentum for their exceptional audio clarity, rugged durability, and mission-critical performance. Supporting those radios with reliable power solutions is equally important — and Power Products continues to deliver advanced smart battery and charging solutions designed specifically for demanding operational environments. Power Products’ ENDURA® battery and charging ecosystem helps agencies improve radio uptime, streamline fleet management, and maintain operational readiness across public safety, utilities, transportation, manufacturing, and enterprise deployments. Their smart batteries for the Motorola R5 and R7 platforms are designed with premium Japanese cells, IP68-rated protection, and compatibility with ENDURA V3, IMPRES™ 1, and IMPRES™ 2 charging systems. For agencies managing large radio fleets, these solutions help reduce downtime, simplify charging logistics, and improve long-term battery performance in mission-critical environments. Established in 1994, Power Products has built a strong reputation for delivering high-quality two-way radio batteries, chargers, and accessories backed by extensive industry expertise and in-house quality testing. Discover smart batteries, chargers, and accessories built for Motorola Solutions MOTOTRBO™ R5 and R7 radios.   EXPLORE POWER PRODUCTS SOLUTIONS

KENWOOD Trunking 2.5   Advancing System Efficiency & Capacity As radio systems evolve, agencies are looking for smarter ways to optimize network performance, scalability, and operational flexibility. KENWOOD’s Trunking 2.5 technology is designed to improve spectrum efficiency while supporting the growing communication demands of public safety, utilities, transportation, and enterprise operations. Built to enhance operational flexibility and system performance, Trunking 2.5 helps organizations maximize network resources while preparing for future communications growth. Benefits include: Improved system resource management Enhanced user capacity and scalability Better support for large regional deployments Increased operational efficiency for growing networks Flexible migration support for evolving communications systems As agencies continue modernizing their radio infrastructure, solutions like KENWOOD Trunking 2.5 provide a scalable path forward for reliable, mission-critical communications. Learn how KENWOOD Trunking 2.5 and advanced P25 communications technologies are helping agencies improve system efficiency, interoperability, scalability, and mission-critical performance.   EXPLORE KENWOOD SOLUTIONS

Bird SiteHawk & Master Kit   Essential RF Testing & Cable/Antenna Analysis Tools Reliable RF performance starts with accurate testing, diagnostics, and validation. Bird’s SiteHawk™ Cable & Antenna Analyzers and Master Kits help technicians quickly identify RF cable, connector, and antenna issues — reducing downtime, improving installation quality, and helping maintain long-term system reliability. Designed for demanding wireless and mission-critical environments, SiteHawk analyzers support a wide frequency range from 1 MHz to 9000 MHz and provide advanced Distance to Fault (DTF) testing capabilities that help pinpoint issues quickly and accurately in the field. Ideal for: Cable & antenna analysis Return loss and VSWR testing Distance to Fault (DTF) diagnostics DAS & ERRCS system validation Transmission line troubleshooting Public safety and wireless infrastructure deployments RF system commissioning and maintenance SiteHawk analyzers are built to support technicians working across public safety, utilities, cellular, transportation, military, enterprise, and broadband wireless systems where dependable RF performance is critical. Key Features Frequency coverage up to 9 GHz Portable, field-ready design Fast and accurate RF fault identification VSWR, return loss, cable loss, and DTF measurements 10-hour typical battery operation USB connectivity and Bird RF Meter App compatibility Designed for 3G, 5G, LTE, public safety, microwave, and RF infrastructure testing Learn more about Bird SiteHawk analyzers, specifications, and RF testing capabilities.   DOWNLOAD THE BIRD SITEHAWK™ BROCHURE

Davicom DAS Monitoring for ERRCS   Remote Monitoring for ERRCS & In-Building Public Safety Systems As IFC and NFPA requirements continue driving adoption of ERRCS and DAS infrastructure, reliable remote monitoring has become essential for maintaining compliant and operational in-building public safety communications systems. Davicom monitoring solutions provide real-time visibility into DAS and BDA system performance, helping system integrators, facility managers, and AHJs quickly identify issues before they impact emergency communications coverage. Davicom solutions help support: Remote DAS & BDA system monitoring Alarm notifications and fault reporting Battery, power supply, and amplifier status monitoring Faster troubleshooting and maintenance response Improved visibility across distributed systems Compliance support for ERRCS monitoring requirements Designed for mission-critical communications environments, Davicom monitoring platforms help organizations maintain operational awareness across public safety RF systems while supporting long-term system reliability and code compliance. Learn more about Davicom remote monitoring solutions for DAS, BDA, and ERRCS applications.   DOWNLOAD DAVICOM DAS & BDA MONITORING BROCHURE

Telex C-Soft 7 End-of-Service Notice   Early Planning Helps Avoid Future Dispatch Disruptions Telex has officially announced End of Service for C-Soft 7 effective December 31, 2027, with C-Soft 8 identified as the recommended successor platform. While 2027 may seem far away, public safety agencies know that budgeting, procurement approvals, infrastructure planning, implementation scheduling, and dispatcher training can take significant time to coordinate. Early planning helps reduce operational risk and avoids last-minute upgrade challenges. Now is the time to: Review current C-Soft 7 system requirements Evaluate upgrade pathways to C-Soft 8 Secure preliminary budgetary pricing Validate licensing, hardware, and infrastructure needs Plan for future operational continuity Bassett Communications is helping public safety agencies proactively prepare for the transition. If your dispatch center is currently operating C-Soft 7, now is the ideal time to start the conversation.   SCHEDULE A C-SOFT SYSTEM REVIEW TODAY

Need Help Evaluating New Technologies?   Bassett Communications continues to support integrators, agencies, and enterprise organizations with trusted RF, wireless communications, interoperability, DAS, and mission-critical technology solutions across the western United States. Contact our team to learn more about these technologies and how they can support your next project.   CONTACT US

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